Un ultim update:
Yes! Finally! The survey is out. By this time or sometime soon, you will be receiving an email from our survey provider, PollDaddy.
It was sent to the email address you provided through Kickstarter. If you've missed it, it is stuck in your junk mail, or you don't feel like checking your inbox, here is a link to it:
http://tringua.polldaddy.com/s/gear-pis ... ker-survey
The reasons why we are using that website rather Kickstarter's native interface are many, yet not so obvious to someone not familiar with the campaign process.
Even though we were also not familiar with it, it took a short time to realize that KS does not do surveys well. It took longer to find a way to do it right. We asked for help, talking to Jamey Stegmaier of the hugely successful Euphoria campaign, and looking at a number of plugins, websites and applications.
In the end, because we had so many pledge levels (a mistake), it was very clear that we would have to recreate dozens of questions and multiple choice options for each of the 16 levels, resulting in even further delays. So, we decide to use a purpose-built solution.
As we get responses, we will be able to immediately fulfill the Spielbox extra, and as soon as we have a good batch of data, we will import it to our internal order management system at http://ludicreations.com
Following that, you will be able to keep your address information updated, and we will have an easier time printing shipping labels when the time comes.
The survey also contains some questions about how and why you supported Gear & Piston. They are not obligatory, but we would love to know why you did what you did, and got us into all this fine damn mess!
In all seriousness, if you have any questions, please feel free to message us here, or post a comment to this update. Yes, some of them will have been answered before in the general comments, other update comments or even in the campaign page FAQ, but feel free to ask, it's our job to answer.
Here's the link to the survey again:
http://tringua.polldaddy.com/s/gear-pis ... ker-survey
Thank you once more for your patience!
LudiCreations